Support

Need a hand with Handicap Tracker? Most questions are answered below. If you don't find what you need, email us and a real person will get back to you.

Contact us

support@handicaptracker.app

We typically reply within 2 business days. Telling us your device and iOS version helps us help you faster.

Getting started
1

Add a course

On the Courses tab, add a course and enter its course rating, slope rating, and par per nine.

2

Post a round

Tap the add button, pick the course, choose 18 or 9 holes, and enter your score.

3

Read your numbers

Your Handicap Index, each course's Course Handicap, and every round's Score Differential update automatically.

Frequently asked questions
How is my Handicap Index calculated?
Each round's Score Differential comes from your score, the course rating, and the slope rating. Handicap Tracker averages the best of your most recent differentials, following the World Handicap System (WHS) 2024 method, to produce your Handicap Index, recalculated automatically whenever you add a round.
Is this an official handicap?
No. The numbers in Handicap Tracker are unofficial and for personal tracking only. They are no substitute for an official Handicap Index from an authorized golf association, and the app does not post scores to any official handicapping service. Handicap Tracker is not affiliated with, endorsed by, or sponsored by the USGA, The R&A, or the World Handicap System.
How do I add or edit a course?
Open the Courses tab and add a course, then enter its name, course rating, slope rating, and par per nine (you can find these on the course's scorecard or website). A Course Handicap is calculated for each course you save. To change a course later, tap it to edit its details.
How do 9-hole rounds work?
When you post a 9-hole round, it's combined into an 18-hole equivalent using the official expected-score method, so it counts the right way toward your Handicap Index. If you post a 9-hole round before you have an index, it's held and converted automatically once one is available.
Why don't I have a Handicap Index yet?
Your first Handicap Index is established once you've posted 54 holes, in any mix of 9- and 18-hole rounds. That can be three 18-hole rounds, six 9-hole rounds, or any combination. Until then the app shows your rounds, and your 18-hole rounds show their Score Differential right away. Nine-hole rounds are held and converted as soon as your index appears.
Does it sync across my devices?
Yes. If you're signed in to iCloud, your courses and rounds sync automatically across your devices through your own private iCloud. There's no separate account to create. If sync isn't working, check that iCloud Drive is on and that you're signed in with the same Apple Account on each device.
Why do I see ads, and what are the prompts about?
Handicap Tracker is free and supported by ads. In some regions you'll see a consent prompt about personalized ads, and iOS shows an App Tracking Transparency prompt asking whether the app may track you. These are two separate choices, both optional; no feature is locked behind them. You can change either one anytime from the app's privacy / ad settings. If you'd rather not see ads at all, the optional Handicap Tracker Pro upgrade removes them.
What is Handicap Tracker Pro?
Pro is an optional upgrade that adds four things on top of the free app:
  • Handicap Card: share or print a clean card of your index as a PDF or image.
  • No ads: the occasional interstitial is gone, for good.
  • What Counts Next: see the score you need at your home course to lower your index, plus a What-If calculator that lets you pick any 18-hole course you've saved and a score and shows the index you'd have.
  • Deeper stats: more ways to look at your index over time.
Everything free stays free. Your Handicap Index, Course Handicap, round history, stats, and CSV export are not moving behind the paywall. If you'd rather not see Pro at all, turn on Hide Pro features in Profile → Settings and the teasers disappear.
How much does Pro cost, and what are the options?
The app is free, with an optional Pro upgrade: an auto-renewing annual subscription with a 7-day free trial for new subscribers, or a one-time lifetime purchase that is not a subscription and has nothing to renew. Both unlock exactly the same Pro features. Current prices in your local currency are shown on the App Store listing and on the upgrade screen in the app before you buy anything.
How do I restore a purchase on a new device?
Your purchase is tied to the Apple Account you bought it with, not to any account in the app. On the new device, sign in with that same Apple Account, open the Profile tab → Settings and tap Handicap Tracker Pro; the upgrade screen that opens has a Restore Purchases button at the bottom. Pro should light up within a few seconds. If it doesn't, check that you're signed in to the App Store with the purchasing Apple Account, then try again and email us if it still won't restore.
How do I cancel the Pro subscription?
Subscriptions are managed by Apple, not by us. On your device open Settings → [your name] → Subscriptions, tap Handicap Tracker, and choose Cancel Subscription. Cancel at least 24 hours before the renewal date to avoid being charged again. Cancelling keeps Pro active until the end of the period you already paid for, then the app returns to the free version. If you're on the free trial, cancelling before it ends means you're not charged. Deleting the app does not cancel a subscription. The one-time lifetime purchase is not a subscription, so there's nothing to cancel.
Can I get a refund?
All purchases go through Apple, so refunds are handled by Apple and not by us. Request one at reportaproblem.apple.com using the Apple Account you purchased with. We're happy to help you sort out a problem first, so feel free to email us either way.
What happens to my data if Pro ends?
Nothing is lost. Your courses, rounds, Handicap Index, Course Handicaps, stats, and CSV export all keep working exactly as before, because they're free features and always will be. If a subscription lapses you simply stop seeing the Pro extras and ads come back. Resubscribe or restore later and the Pro features return, with your full history untouched.
Data & deletion: how do I remove my data?
Handicap Tracker has no account and no developer-run server. Your courses and rounds live on your device and sync only through your own private iCloud, so there's no server-side copy for us to hold or delete. To remove your data:
  • Delete individual rounds or courses inside the app.
  • Delete the app to remove its on-device data.
  • Remove the synced iCloud copy from Settings → [your name] → iCloud → Manage Account Storage (or Manage Storage) on your device.
See our Privacy Policy for the full details, including the limited analytics and advertising data handled by Google.
What do I need to run the app?
An iPhone or iPad running iOS 26 or later. Handicap Tracker is a native app and is free to download from the App Store, with an optional Handicap Tracker Pro upgrade available as an in-app purchase. iCloud sync uses the iCloud account you're already signed in to, with no separate account to create.